South Eastern Health and Social Care Trust in NI serves a population of 440,000. They are an integrated Trust, incorporating acute hospital services, mental health, community health and social services with 12,500 staff. They initially went live with Cayder PFM in 2011 within their mental health services. In 2014 they took the decision to extend into the acute and community services. The first stage of the expansion was into 13 medical wards and a care of the elderly ward in the Ulster Hospital with bi-directional interfacing for admission, discharge and transfer messages with the Trust Patient Administration System (PAS), which was completed in June 2015. In addition, two specialist team views, known as virtual wards, were provided for the Pharmacy department and Therapies.
The key objectives of the project were to introduce a system which would allow teams to work more seamlessly together and support them in:
- Improving the health and well-being of patients
- Expediting a patient's flow through an acute episode