Patient Flow

Patient Flow


Our intuitive Patient Flow Manager (PFM), is easy to implement and tailor to your needs. It reduces duplication, helps you align your processes, cuts administration and releases much needed time for care.
What are the benefits to any organisation using PFM?
Patient Status at a Glance
Enables you to see the current location and status of patients under your care, reducing unnecessary interruptions from phone calls and bleeps. Setting alerts that are visible to all, such as risk of falls, improves patient safety.
Bed Management
Manage the status of your beds to accurately reflect availability and type. Bed status can be updated to show closure or cleaning. Beds can be labelled with different types, such as male, female, escalation or bariatric.
Admit, Transfer and Discharge
With a bi-directional interface to your hospital administration system, all admits, transfers and discharges can be done in real-time, ensuring that all patient movements are accurately tracked and up-to-date.
Hospital Wide Management
Allows managers throughout the organisation access to accurate data allowing them to assess key performance indicators such as bed capacity and delayed discharges.
Supports Healthcare Organsations
PFM helps reduce administrative overheads, cuts costs, supports initiatives like QIPP and the Productive Ward: Releasing Time to Care.
Supports Information Governance
PFM requires no linkage to existing clinical systems and has a security model that ensures staff only have access to appropriate information. PFM is hosted on the NHS N3 network.
Below are some of the questions we frequently get asked about our PFM.
Q
We have a robust system for tracking patients on a manual whiteboard, using lots of symbols and colouring. We would like to move to an electronic system, but want to continue to use our existing indicators. Is this possible?
A
Yes, it is definitely possible. PFM is developed to suit you. Existing symbols, colouring and information can be replicated on the electronic system. You can update patient information in a couple of clicks making it much quicker than updating a manual board and means that data is more likely to be kept-up-to-date. That data can be updated via a tablet at bedside, or from other PCs around the hospital.
Q
My working day is controlled by the phone! I'm either on it or waiting for it to ring. There must be a better way to manage our patient referrals?
A
There is a better way - electronic referrals. With a couple of clicks (mouse clicks), you could make your referral, which would instantly update your service provider's work list with the new referral. They can then update the patient status once intervention has started, so you can check on progress whenever you want and be confident that your referral is being dealt with. Notes attached to the referral can provide additional information, so no need to call for an update. You will no longer be a slave to the phone!
PFM in action
More modules in the PFM Suite